Shipping & delivery
Delivery options across Europe
We deliver Good Mood Meals across Latvia, the Baltics and selected European countries. Select your country below to see available delivery methods, prices and estimated delivery times.
Check delivery for your country
Prices and delivery times are shown based on the selected destination.
General rules
Shipping & delivery rules
Order processing
Delivery orders are processed Monday to Friday, from 08:00 to 16:00 Riga time. Orders placed outside processing hours, on weekends or public holidays are processed on the next working day.
Free pickup in Salaspils
Free pickup is available in store at mini top!, Līvzemes iela 11/13, Salaspils. Store pickup is available Monday to Sunday, from 09:00 to 20:30.
Delivery territory
We deliver only to the countries and delivery territories available during checkout. Orders are accepted only if the selected delivery address or pickup point is within the available delivery area.
Delivery times
Delivery times are estimated from the moment the order is dispatched and handed over to the delivery partner, not from the moment the order is placed. Sundays and public holidays are not counted as delivery days.
Carrier collection times
Parcel machine and pickup point deliveries depend on DPD and Omniva collection schedules. Even if an order is packed on the same day, the final dispatch time may depend on when the carrier collects parcels from the selected parcel machine or pickup point. Carrier collection times may vary by location, country and weekday.
International delivery
For international orders, final delivery may be made to the delivery address, a nearby pickup point, parcel locker or local post office depending on the destination country and the local delivery partner. Please follow the tracking information sent by email.
Product availability
We aim to fulfil every order in full. If an ordered item is unavailable or insufficient in quantity, we may contact you, offer a replacement, provide partial delivery, or refund the unavailable part of the order.
Delivery details
The Buyer is responsible for entering complete and correct delivery details. Good Mood Meals is not responsible for delays or losses caused by incorrect address, phone number or pickup point details.
Failed delivery
If delivery fails due to incorrect details, absence of the recipient, inaccessible location or failure to collect the parcel in time, delivery charges are not refunded. If free or discounted delivery was applied, the actual delivery cost may be deducted from the refund.
Tracking information
Once your order has been prepared and handed over to the delivery partner, tracking information will be sent by email when available for the selected delivery method.
Damaged goods
If the package is visibly damaged upon delivery, please take clear photos and email us at info@goodmoodmeals.com within 5 days. Include your order number, a short description and photos of the damage.